Glossary
What is coexistence in the WhatsApp Business API
Coexistence is the mode that lets you connect the WhatsApp Business API to a number already used in the WhatsApp Business app, without migrating the number or abandoning the app. The team keeps working as usual, and the platform runs on top.
That’s exactly how Oversee connects: via the official API in coexistence mode, passive at first (just observing and organizing), with each intelligence layer turned on at the company’s pace.
In short
Your team stays on WhatsApp.
No customer waits for a reply. No reply goes out wrong.
You finally see — and measure — the conversations that drive the business.
Start by just watching — without changing your operation.
Zero risk to see the value for yourself.